Customer Support Channels
A 1–hour Response Guarantee
Our customer service staff is qualified to promptly take care of all of our Linux website hosting packages users’ problems and information requests. Through our ticket system, you’ll be able to submit your inquiry and a support staff representative will likely get back to you in only maximum sixty minutes. Basically, practice has proved that the usual solution time is 20 mins.
A Top–quality Support Service
Get in touch with us every time required. Our staff of specialists will undoubtedly be on–line for you 24x7x365 to respond to all your problems and to correct any trouble you will probably have. You will be able to send us a tech support ticket from your Website Control Panel or drop an e–mail message anytime. Furthermore, on working days, you can easily call us or make use of the online chat option.
An Intuitive Help Section
The Control Panel has a complete knowledge base that is incorporated into all parts. In each part, you’ll find a Help control key which will load for you a list of step–by–step lessons on how to utilize a particular feature or accomplish a specific action. In addition, we have prepared mini seminar films so that you could get a better idea of the Control Panel’s interface.