Help and Support Channels
A one hour Ticket Resolution Guarantee
Each ticket you submit to our tech support crew will be responded to in about 1 hour. All normal requests shall be solved instantly. Nonetheless, if the service question you have submitted needs the help of a competent administrator, we will forward the ticket to him and will inform you about the postponement.
Expert Customer Assistance Service
We are on–line for you 24 hours a day to offer you help and client support and to help you with any issue that you could encounter whilst organizing your virtual server. We’re able to support all pre–installed apps, including your OS, server admin panel (depending on the VPS type) and the Website Control Panel produced entirely by our company.
An Informative Help Section
In the Website Control Panel that comes as a gift with your virtual server, you will find a practical Help section, incorporating all that you should learn about organizing your web pages and software. We have added a wide selection of how–to articles and video guides that illustrate the fundamental website administration tasks in an easy to read fashion.