A 99.9% Server Uptime
We have set up our website hosting system using reliable hardware and strongly customized software. Our sysadmins have installed a modified version of Security–Enhanced Linux on all our servers in order to guarantee utmost safety and reliability. We have set up several anti–DDoS units coupled with highly effective firewall programs to make sure our network is unassailable and safe.
All our Linux website hosting packages packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it is very important that you also build your own network architecture. This is the reason why we set up a custom internal network in all our data center facilities. Relying on first–class Juniper routers and switches, our internal network allows for exceptionally fast data transmission speeds and is completely redundant.
As a result, you can enjoy a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe and in our data center in AU, irrespective of which web hosting plan you’ve picked.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not pleased with our web hosting services, or if you think that they are insufficient, or if you decide that you want a Linux VPS web hosting packages rather than a cloud hosting plan – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to have complete control of your domain names even if you cancel your web hosting account with us.
24/7 Technical Support
We’ve diligently chosen each individual member of our 24x7 support staff to ensure that we can offer the very best support you can possibly get. Each one of our technicians has lots of years of experience dealing with web hosting accounts behind his back, hence they know very well what they are doing. What’s more, they’re available to you 24x7x365 – you can call them whenever you want and they will respond as quickly as possible.
Their average support ticket response time is just twenty minutes, while with other hosting companies you need to wait around for days. And we also offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to in under an hour.