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Installation and Troubleshooting
Learn more about the services provided by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
When you get your own web server, you will have more freedom as to what you can install and run compared to a shared hosting account. With a shared service, you've got access just to your own account, so you're not able to install server-side software. While this is not a problem for most script-driven applications, there are several which have specific requirements and need certain software to be present on the web server either for some additional functionality or for them to work at all. In case you have experience, you'll not have any difficulties to run the machine, but if you don't, you may simply not have the skills to handle everything and use the script apps that you want. If that is the case, you could use our Installation & Troubleshooting upgrade, and so our system admins can arrange everything for you and assist you with any issues that you could face.
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Installation and Troubleshooting in VPS Web Hosting
The upgrade could be purchased for any one of the virtual private server plans no matter the Operating System and Control Panel that you've picked or the task that you need to be done as our admins will assist you with anything related to the software on the server. This includes, but isn't limited to, setting up third-party applications, setting up server options, troubleshooting scripts when they don't function efficiently, and so on. The upgrade provides 1 hour of work and if a specific task requires less time, the remaining minutes shall be available for the future and will be listed in the virtual private server billing Control Panel. You could use the Installation & Troubleshooting service either as a separate upgrade or as an addition to the Managed Services upgrade, which provides 30 minutes of custom work on your server. Thus, you can work on your websites without worrying that you will not be able to use some app or losing time on complex matters.
- Installation and Troubleshooting in Dedicated Servers Hosting
You'll be able to add the upgrade to any of the Linux dedicated servers hosting packages we offer at any time that you need it. If you need any custom work from our administrators immediately after your hosting server is prepared, you could acquire the upgrade during the hosting server signup process, or when you need something to be carried out afterwards, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers 60 minutes work from our administrators on your hosting server, so if you come across any difficulties to install a third-party software or some program gives errors and does not work the way it is supposed to, our experts can assist you in a very timely manner. If a task takes less than an hour, the remaining time will be available for future tasks and you will be able to see it inside the billing area. This upgrade is perfect if you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 minutes custom work it features. - Installation and Troubleshooting in Dedicated Servers Hosting