Many people who begin using their very first web hosting account, or switch companies, often have inquiries about how specific things are accomplished or come across problems when setting up different things, including e-mails, site settings, etc. That is the reason why, lots of web hosting companies have prepared documentation with the most frequently asked questions and problems in order to help their clients get information swiftly and seamlessly. As a result, the client care staff representatives can dedicate more time to real problems that certain customers may be encountering, as the solution for the smaller things will already be available online and customers can easily fix them without having to contact the customer service team. Having elaborate documentation is quite important, particularly for new users without any previous experience whatsoever, as the hosting service involves an immense number of features and many individuals can get perplexed about what to do. A good knowledge base can both help you accomplish the procedures that you want and discover how the hosting service works in general.
Extensive Online Documentation in Website Hosting
Our website hosting packages feature an exhaustive knowledge base where you can find info on all the obstacles that you could possibly stumble upon and their solutions. You can read how to create and administer a mailing list, how to use an .htaccess config file, or how to continue if the settings of your email client are accurate, but you’re unable to send emails, for instance. We’ve tried our utmost best to be as comprehensive as possible and to cover all the available options so as to save you time and efforts and to give you different solutions for each and every issue. The knowledge base includes informational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in each section of the Control Panel, whereas if you would like to check the complete collection of articles, you should visit the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated packages, will allow you to access the elaborate online help documentation that we’ve prepared for you. The articles themselves feature generic info about our services, educational manuals about the various functions that you can make use of, as well as troubleshooting guidelines that can help you recover common problems that you might experience. The topics that we’ve included encompass pretty much everything, from elementary things such as how to host a new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a given section of the Control Panel will always be available on the right side of the page that you’re on, whereas the complete article archive can be accessed through the all-inclusive Help section.